# Sending Feedback

Notana's feedback form lives at **About → Feedback**.

## How to send feedback

1. Open the **About** tab (bottom-right of the header).
2. Choose the **Feedback** subtab.
3. Pick a type — general feedback, a bug report, or a feature request.
4. Add a short subject line and a description. The more specific, the easier it is for us to act on — for a bug, mention which tab or viewer, and what you expected versus what happened.
5. Your email is optional, but include it if you'd like a reply.
6. Submit. You'll see a confirmation once it's gone through.

## What happens to it

Feedback goes straight to the Notana team — it isn't a public forum post, and it isn't reviewed by anyone outside the team building the extension.

## Reporting a bug effectively

The most useful bug reports include:

- Which tab and which viewer you were on.
- What you clicked or adjusted right before it happened.
- Whether reloading the extension (or restarting the browser) fixes it.
- Your browser and OS, if you know it's not Chrome/Windows-typical.

## Other ways to reach us

For billing issues, mention it's billing-related in your feedback so it can be routed appropriately — see [Managing Your Subscription](../subscription/managing-your-subscription.md) for what's normally handled directly through the Stripe billing portal instead.